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Choose the Right Restoration Company for Your Home

6/11/2022 (Permalink)

Unexpected home damage is always a shock for homeowners. It can be difficult to determine what to do next or how to react in the moment.

That is why, we always recommend that homeowners plan ahead for these types of situations, so if the damage occurs, they’ll know immediately who to call. But how do you know you’re choosing the right restoration company?

There is a lot of information surrounding the restoration industry, so it is important to narrow it down by determining what is actually important. Here are some key points to consider when making your choice:

Their Areas of Expertise

It is not uncommon for home damages to require more than one aspect of restoration. For example, cleaning up fire damage involves ridding the air of toxic particles and water damage often involves restoring structures. SERVPRO of Guelph is certified and experienced in all aspects of damage, making us the forefront leader in making sure all of your needs are met and exceeded, from start to finish.

Night and Weekend Availability

Damages have a knack for occurring at the most inconvenient times, so it is important to pick a company that will be there whenever you call. Because we have a 247 emergency line, we are able to guarantee we’ll always be there when you need us.

Level of Training

It is important for a company to invest in the training of their technicians to guarantee they will be prepared for any damage situation that arises. The restoration industry has high standards for training, which is what we use as our guideline for all educational materials.

Ability to Scale

Because we are a local franchise with a massive network of 1700 other locations in North America alone, SERVPRO of Guelph can scale as needed for larger disasters. This ensures that we can treat a single-home fire with the same level of care as we would a city-wide disaster; providing exceptional service in both cases.

If you have experienced storm damage, we are always here to help! Call our restoration experts 24/7  so we can address your damages quickly and restore your home or business to preloss condition!

Surviving an Unexpected Flood...

6/3/2022 (Permalink)

SERVPRO Storm and Commercial Restoration Storm Damage Tips

We live in a world where mother nature has a mind of her own at times, and natural disaster can strike at anytime and can ruin the "normalcy" of the life we once had. The nice furniture, flooring, and decor that once occupied our home, now washed away by water. Whether the flooding that has occurred in your home was because of a pipe bursting, a sewer backup, faulty appliance, a heavy rain or even rising floodwaters, there are important steps you should take in order to keep you and your family safe. 

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

You and your family may not even be thinking about flooding, but rather tornado damage or hurricane damage. But with any severe storm or rain there is always a chance of flooding. Here at SERVPRO® of Guelph we want you to be as prepared and safe as possible, therefore we put together some do and don'ts to put into practice after you have encountered flooding within your home.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

 Reminders:

  1. Do not panic, take a breath and understand that although today feels like the worst day ever. Things WILL get better.
  2. Keep safety always at the forefront of your mind (stop the water source, shut all electricity off, etc.)
  3. Call SERVPRO in order to get things clean, dry and back to beautiful as quickly as possible.

 Why SERVPRO?

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

What Does IICRC mean for your Commercial Facility?

6/3/2022 (Permalink)

SERVPRO of Guelph is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Guelph

SERVPRO of Guelph specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

  • AMRT - Applied Microbial Remediation Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • WRT - Water Damage Restoration Technician
  • OCT - Odor Control Technician

When the Storm rolls out, SERVPRO of Guelph rolls in!

5/24/2022 (Permalink)

Lightning Storm SERVPRO of Guelph, HERE TO HELP

When you are in the middle of a crisis, it can be difficult to make the right decision. If your home is on fire, the first thing you should do is call 911. If a storm has dropped a power line in front of your office, you would call the power company. These choices are rational, normal choices but whom would you call after the fire is out? Who do you call after the storm ends and you notice the damage is worse than you thought?  The water and fire damage have affected your property, lightning damaged your siding, wind blew off your shingles, or a tree fell and caused damage.

You call SERVPRO® of Guelph! We service Guelph, Cambridge, Kitchener, Waterloo and surrounding communities. Our Team is efficient, experienced, and we are open 24/7. We have a trained team of IICRC certified professionals who can take care of water damage, storm damage, fire and smoke damage, and flood damage. SERVPRO® of Guelph comes when you call, and we show up ready to work.

Our Storms Teams are ready to roll in when the storm rolls out. Call SERVPRO® of Guelph if a storm has caused damage to your home or business 24/7 (519) 837-8787

Fire Pit Safety Tips!

5/24/2022 (Permalink)

Fire Damage Guelph SERVPRO of Guelph Fire Pit Safety Tips

This time of year is one of the best because it is time to break out the fire pits. We know it's great to be around the backyard during the warmer months. Burgers on the grill, drinks in hand, and some background music is a sure way to have everyone in a good mood. Here is some quick and simple fire pit safety tips to keep the fire bright and the mood light:

  1. Clear all flammable materials away from your fire pit. Make sure it’s kept 10 feet away from the home or building. 
  2. Pile dirt or rocks to keep the fire on the ground from escaping 
  3. Before lighting your fire, check the wind direction. If it’s too windy, do not light your fire pit as the wind can cause the flames to travel.
  4. Contrary to popular belief, lighting fluid is not safe for lighting a fire pit. Use a commercial fire starter kick with kindling on top. 
  5. Once the fire pit is lit, never leave it unattended and never leave children or pets near the fire pit without adult supervision.
  6. Avoid  softwoods like pine or cedar to prevent flying sparks and flame “pops”, 
  7. Only put enough fuel to keep the fire burning gently to prevent flare-ups and uncontrollable flames. 
  8. To extinguish the flames, use water to drown out the fire and stir it with a shovel to make sure it’s fully extinguished. Use the shovel to extinguish any escaped flames as well
  9. Dispose of the ashes in a metal can use only for fire pit ash storage. Careful, even after a few days the ashes are still hot enough to cause a fire. 
  10. Accidents happen, even with the correct preventative measures taken. Having a fire extinguisher nearby can greatly reduce the risk of the fire getting out of control. 

SERVPRO of Guelph Commercial Restoration Team

5/24/2022 (Permalink)

SERVPRO of Guelph trailer SERVPRO of Guelph Commercial Large Loss

SERVPRO® of Guelph commercial water loss teams have mitigated many properties such as schools, large factories, residential complexes, hotels, and hospitals in the Guelph, Cambridge, Kitchener and Waterloo areas and surrounding communities.

Having a trusted restoration contract with the experience, expertise, equipment and resources locally will reduce the deployment time and allow mitigation services to start faster. Especially with larger commercial and institutional properties water damage in structures can happen from countless sources and become a hazardous situation for many affected individuals. Preparing for all these potential outcomes could be impossible but protecting your property and its contents during these emergencies does not have to be. Our SERVPRO® of Guelph commercial water loss teams are the most prepared for water loss incidents, as this is among the most common of callouts that our team must respond to throughout the area.

We are structural drying specialists, able to mitigate your loss quickly and implement the right equipment and tools to correct saturation and water exposure.

With a 24/7 response to water damage emergencies, our SERVPRO® team can help your Guelph, Cambridge, Kitchener and Waterloo area businesses to avoid costly repairs. Though we have a full-service contracting division capable of helping in reconstruction efforts and in other areas where repair could be necessary, it is our focus to restore before replacement when possible. 

Our customers have looked to our expertise and training to help restore their properties after water damage has occurred. These situations can be devastating for our community, so it is vital to work quickly to mitigate the loss and reduce the amount of time your students, customers, patients, residence, and workers are displaced.

SERVPRO® of Guelph is a one-stop shop for water restoration services.

When water damage takes control of your life, we help you take it back.  

SERVPRO® of Guelph is available 24/7/365 by calling (519) 837-8787

SERVPRO: Here To Help

4/8/2022 (Permalink)

Commercial Fire & Water Damage Restoration Guelph Commercial Fire & Water Damage Restoration Guelph

SERVPRO® is committed to assisting our commercial partners with any COVID-19 breakout that may occur within the coming weeks and months. We have been training staff and sub trades with current protocols as well following the recommendation from our Federal and Provincial Governments along with Health Canada and the World Health Organization. 

In this time of uncertainty, SERVPRO® will continue to provide emergency services and work with our customers on repairs according to their comfort levels. SERVPRO® will continue to monitor recommendations set forth and will inform our staff and sub trades on any additional changes in the way we complete business interactions.

As all our businesses adjust and change during this unprecedent times, SERVPRO® understand the worry and stress a disaster can have on our customers during regular times but even more so during this national pandemic. As this pandemic warrants extra precautions of social distancing, we have taken measures in ensuring that our regular services of restoration and repairs do not falter. We are doing all we can to be diligently safe when it comes to connecting with others, through consistent hand washing, facemask-wearing and additional PPE safety equipment that provides further distancing in contact between our workers and your clients.

SERVPRO® will maintain our24/7/365 call service to provide peace of mind for any Fire, Water, Sewage, Wind, Vandalism or any other emergency call.

If you have the need for any service within your own operations as it relates to the COVID-19 breakout, know that SERVPRO® will be there to assist.

SERVPRO® thanks you for your continued support and confidence in us. We look forward to safely serving your clients in their time of need!

SERVPRO® Here to Help

519-837-8787

Know what to do and who to call before you need us...

4/8/2022 (Permalink)

Storm Damage Restoration Guelph Ready for Whatever Happens...

When you are running a business, you have a thousand decisions to make every day. We want to help make your life easier by helping you have a plan in place for property damage before you need it. SERVPRO offers a FREE Emergency Ready Profile App that you can download in the iTunes store today to help you be ready for any type of disaster. 

It's important to have a plan in place for your business before an emergency happens and that everyone in your company and team knows what to do when disaster strikes. When water is pouring through the ceiling on to your computers or into your showroom you don't have time to call around for references or check reviews online before calling a mitigation company. We are ready 24/7, 365 to help you make it "Like it never even happened." 

Choose the Right Restoration Company for Your Home

4/8/2022 (Permalink)

Restoration Guelph SERVPRO Guelph

Unexpected home damage is always a shock for homeowners. It can be difficult to determine what to do next or how to react in the moment.

That is why, we always recommend that homeowners plan ahead for these types of situations, so if the damage occurs, they’ll know immediately who to call. But how do you know you’re choosing the right restoration company?

There is a lot of information surrounding the restoration industry, so it is important to narrow it down by determining what is actually important. Here are some key points to consider when making your choice:

Their Areas of Expertise

It is not uncommon for home damages to require more than one aspect of restoration. For example, cleaning up fire damage involves ridding the air of toxic particles and water damage often involves restoring structures. SERVPRO of Guelph is certified and experienced in all aspects of damage, making us the forefront leader in making sure all of your needs are met and exceeded, from start to finish.

Night and Weekend Availability

Damages have a knack for occurring at the most inconvenient times, so it is important to pick a company that will be there whenever you call. Because we have a 24/7 emergency line, we are able to guarantee we’ll always be there when you need us.

Level of Training

It is important for a company to invest in the training of their technicians to guarantee they will be prepared for any damage situation that arises. The restoration industry has high standards for training, which is what we use as our guideline for all educational materials.

Ability to Scale

Because we are a local franchise with a massive network of 1700 other locations in North America alone, SERVPRO of Guelph can scale as needed for larger disasters. This ensures that we can treat a single-home fire with the same level of care as we would a city-wide disaster; providing exceptional service in both cases.

If you have experienced storm damage, we are always here to help! Call our restoration experts 24/7  so we can address your damages quickly and restore your home or business to preloss condition!

Disaster Recovery Team

3/21/2022 (Permalink)

SERVPRO Disaster Recovery Team SERVPRO Disaster Recovery Team

The SERVPRO Disaster Recovery Team can provide help whether your dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

SERVPRO of Guelph has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

With the ability to mobilize local command centers, along with the resources of more than 1,650 Franchises across North America, no disaster is too big.

SERVPRO of Guelph has a disaster recovery team transport truck full of equipment and gear that allows us to be ready to attack whenever and whatever mother nature throws us. With our crew of highly trained, skilled professionals, natural disasters are no match for us here at SERVPRO of Guelph.

Our team prides itself on effective equipment and mitigation strategies. We have a wide inventory of high-velocity air movers and dehumidifiers for effective drying of open areas, specialty extraction and drying equipment like our ROVER weighted extractor and our Injecti-dry system and drying mats, and other machines to make us highly efficient and effective in our water restoration response

We are proud to do business with honesty, excellent skill, and respect. We ensure that our SERVPRO of Guelph team can make your disaster "Like it never even happened."