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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Know what to do and who to call before you need us...

4/8/2022 (Permalink)

Storm Damage Restoration Guelph Ready for Whatever Happens...

When you are running a business, you have a thousand decisions to make every day. We want to help make your life easier by helping you have a plan in place for property damage before you need it. SERVPRO offers a FREE Emergency Ready Profile App that you can download in the iTunes store today to help you be ready for any type of disaster. 

It's important to have a plan in place for your business before an emergency happens and that everyone in your company and team knows what to do when disaster strikes. When water is pouring through the ceiling on to your computers or into your showroom you don't have time to call around for references or check reviews online before calling a mitigation company. We are ready 24/7, 365 to help you make it "Like it never even happened." 

Disaster Recovery Team

3/21/2022 (Permalink)

SERVPRO Disaster Recovery Team SERVPRO Disaster Recovery Team

The SERVPRO Disaster Recovery Team can provide help whether your dealing with a tornado, hurricane, blizzard or flood. The SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, SERVPRO Franchise Professionals are prepared for the unpredictable.

SERVPRO of Guelph has experience restoring homes affected by storms and flooding. We can respond immediately with highly trained technicians who employ specialized equipment and techniques to restore your home or business back to pre-storm condition.

With the ability to mobilize local command centers, along with the resources of more than 1,650 Franchises across North America, no disaster is too big.

SERVPRO of Guelph has a disaster recovery team transport truck full of equipment and gear that allows us to be ready to attack whenever and whatever mother nature throws us. With our crew of highly trained, skilled professionals, natural disasters are no match for us here at SERVPRO of Guelph.

Our team prides itself on effective equipment and mitigation strategies. We have a wide inventory of high-velocity air movers and dehumidifiers for effective drying of open areas, specialty extraction and drying equipment like our ROVER weighted extractor and our Injecti-dry system and drying mats, and other machines to make us highly efficient and effective in our water restoration response

We are proud to do business with honesty, excellent skill, and respect. We ensure that our SERVPRO of Guelph team can make your disaster "Like it never even happened." 

Has Your Commercial Property Suffered A Loss?

3/21/2022 (Permalink)

Commercial Fire Damage Restoration Guelph Count on the Professionals, Call SERVPRO Guelph...

At SERVPRO® of Guelph we know that time is money, and when you suffer a loss at your commercial property, it is important to move as quickly as possible to minimize the disruption to your business and loss of revenue. Commercial cleaning and restoration present unique challenges, and our crews have the know-how and the expertise to tackle those challenges with unique solutions. No job is the same, and we understand that, which means that your job will be handled with the utmost care and consideration. We strive to return your commercial property back to normal and make it “Like it never even happened."

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

We know your commercial building will require a professional restoration company. SERVPRO® of Guelph has the most resources, experience and trained personnel to restore commercial properties in Guelph, Cambridge, Kitchener, Waterloo and surrounding communities. Know that SERVPRO® of Guelph will respond 24/7/365 to mitigate the property and restore it as quickly as possible so you can get back to business. Call (519) 837-8787

Why SERVPRO of Guelph?

2/11/2022 (Permalink)

SERVPRO fleet SERVPRO of Guelph is Ready For Whatever Happens!

We strive to provide every customer with an unparalleled recovery experience when restoring their home or business in our service area. While we have specialists in every niche of the industry, our primary focus is continuing to be a leading company providing restoration in the Guelph, Cambridge, Kitchener, Waterloo and surrounding communities. Our restoration services include Water Damage, Fire Damage, Wind Damages, Sewage Backup, Storm or Catastrophic events (CAT), Odour Removal, Mould Remediation, Vehicle Impact, Emergency Board Up Services, Content Packing and Move Out and Construction Services.

Our SERVPRO® professionals can help through every phase of its recovery, from the initial damage inspection and mitigation work through reconstruction and cleanup. We are the most reliable commercial and residential restoration company backed by over 1700 locations within the United States and Canada.

No one expects a disaster, but if one happens SERVPRO® of Guelph will respond, with experience in multiple restoration services, ability to assist your tenants, explain the process and work with your insurance provider. Having a company that can coordinate the whole process from start to finish to make your life easier and get you back to your home or business and make it “Like it never even happened.”

Call SERVPRO® of Guelph (519)837-8787 we are always here to help!

How Our Experts Handel Fire Damage In Your Home or Business

1/24/2022 (Permalink)

SERVPRO Guelph Fire Cleanup SERVPRO Guelph working to make it "Like it never even happened."

The flames from a fire of any size can create dangerous conditions in your house quickly by damaging furniture, cabinets, countertops, tiles, and appliances in minutes. After extinguishing a fire successfully, the amount of destruction left to handle can be overwhelming. Therefore, it is vital to use fire restoration services to return your property to its pre-fire damage condition.

After a fire damages your property, soot and smoke can travel and penetrate other rooms, ruining carpeting, paint, upholstery, clothing, draperies, and other belongings. Ventilating your house is a vital first step to cleaning up after a fire. You can start the remediation process by taking the following steps:

• Wear gloves like household dishwashing gloves, pants, and long-sleeved shirts before cleaning up the surfaces with soot and smoke residues to avoid skin contact.
• Wear personal protective gear like a dust mask to avoid breathing in airborne particles such as ash.
• Ventilate your property by opening the windows and doors to eliminate odor and smoke.
• Dispose of burned debris to eliminate scents.
• Use cooking oil to wipe metallic finishes preventing staining and rusting.

You should also not hesitate to seek help from SERVPRO of Guelph professionals. Our restoration team has expansive training in dealing with fire damage. We understand that the destruction may be more severe than it appears and we know where to check to prevent the need for future restoration services.

Our Fire & Smoke Damage Restoration Technicians (FSRT) can arrive at your house within an hour of receiving your call and assess the damage. This allows us to determine the fire restoration services required and then work diligently to restore your property. We have the tools and equipment needed to remove soot and smoke from your property. Smoke and soot can cause stains and discoloration on walls and ceilings. The acidic residues in soot can ruin the interior of your property and countless belongings if you do not eliminate them it rapidly.

Our technicians can loosen smoke residues from different surfaces using mild, moderate, or heavy agitation. For mild agitation, we can use brushes, vacuums, feather dusters, or compressed air. For moderate agitation, we can use dusting cloths, dry cleaning sponges, or cleaning towels. If your house has a significant amount of smoke residues, our crew can remove them using tools that produce heavy amounts of agitation like Roto pads and brushes, sandpapers and steel wool, and blasting equipment that blasts some type of media against the soiled surfaces.

Your property could also have water damage because of burst pipes or the water that firefighters used to stifle the flames. Our SERVPRO technicians can extract the water using shop vacs and dry the affected areas using air moving and dehumidification equipment.

When a fire happens in your home, call the team of highly trained technicians at SERVPRO of Guelph for fire restoration services. You can reach us at (519) 837-8787. We’re Faster to Any Size Disaster.

Using A Fire Extinguisher 101...

1/24/2022 (Permalink)

SERVPRO Guelph fire safety Fire Safety with SERVPRO Guelph

Hopefully, we all have easy access to a fire extinguisher in our home or place of business. The question is, do you know how to use one and on what types of fires?  

A fire-extinguisher can certainly be very helpful in preventing fire and smoke damage from spreading throughout your home or office in the City and County of Wellington.  If the worst happens, remember that SERVPRO of Guelph has caring experts to help you in cleaning up damage left from a fire.

If you have any doubts or concerns at all, leave the premises and call 911 once you are outside.

SERVPRO of Guelph wants you to know that you can try to fight a small fire only if and only if:

  • You have the right class of fire extinguisher
  • You know how to use the fire extinguisher
  • You can get to the fire extinguisher quickly. Fire is fast. Fire damage and smoke damage are less painful than injuries to you or others.

Types of Portable Fire Extinguishers 

  • Class A fire extinguishers should be used to put out fires involving cardboard, paper, wood, dried vegetation. 
  • Class B fire extinguishers should be used to put out fires involving flammable and combustible liquids, such as gasoline, diesel, oil, and oil-based paints, and many solvents. 
  • Class C fire extinguishers are suitable for use to extinguish fires that involve appliances, tools, or other equipment that is plugged in or otherwise electrically energized, as well as for fires burning in close proximity to electrically-energized equipment. 
  • Class D fire extinguishers are designed for use to extinguish combustible metals, such as magnesium or sodium, and are often designed for the specific type of combustible metal. This does NOT include ordinary carbon steel, only metals that will burn when ignited. 
  • Class K fire extinguishers are designed to be used for putting out fires that involve oils and greases used for cooking in kitchens, such as vegetable and animal-based oils and fat.

When Water Damage Strikes, We Strike Back!

1/20/2022 (Permalink)

Your Water Damage Professionals! Your Water Damage Professionals!

After suffering a water loss timely mitigation will prevent further damages from occurring. The longer water is in place the more damage to flooring, walls, trim and contents will occur. SERVPRO of Guelph is always available to mitigate water damage and prevent further damages from occurring allowing you to return to your home or business faster.

SERVPRO of Guelph trained staff will get to work immediately, determining what is affected, and proceed with a mitigation plan to help restore your property to preloss condition. With the latest training, equipment, and technology SERVPRO of Guelph will make it “Like it never even happened."

Whether its your home affected, business, commercial property or multiple story building call SERVPRO of Guelph at (519) 837-8787 for 24 hour service.

Are You Disaster Ready?

1/16/2022 (Permalink)

Disaster Restoration Make sure you are Disaster Ready!

SERVPRO® of Guelph believes having a plan in place with the customers prior to a disaster, will give you the opportunity to understand the process, expectations, know the team you will be working with prior to the event happening.

Our SERVPRO® Emergency Ready Profile allows you to create individual ready profiles for your properties. Having all your critical information within the app will give your access to the information anywhere and the ability to share it with key team members.

The SERVPRO® Emergency READY Profile Advantage

A no cost assessment of your facility.

– This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency.

– It will only take a little time to complete and will not take you away from current projects.

But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster.

– This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes SERVPRO® of Guelph as your disaster mitigation and restoration provider.

– You have a provider that is recognized as an industry leader and close by that has worked with you to understand and learn about your property and business prior to a loss.

Provides facility details such as shut-off valve locations, priority areas and priority contact information.

– Having a quick reference of what to do, how to do it and who to call provides solutions in advance

of an emergency so that during the emergency you are “Ready for whatever happens.”

Call SERVPRO® of Guelph at (519) 837-8787 to learn more about your free ERP, or visit https://ready.SERVPRO.com/

Winter Water Damage

1/16/2022 (Permalink)

Winter Water Damage Guelph SERVPRO of Guelph, Here to Help!

Canadian winters are known to be extremely cold with large amounts of snow and ice expected. Having below freezing temperatures, Snow, and ice, your home or business could be in jeopardy for water damage. It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage.

FROZEN PIPES

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your
property if not addressed quickly.

ICE DAMS

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas.

PREPARE YOUR HOME

  • If you own a home which is unoccupied during a cold period, ensure you have ample heating fuel and that the indoor thermostat, in all areas of the home, is minimally kept at 55 degrees and ensure that you have a trusted person check the home periodically during your absence.
  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off .”
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

PREPARE YOUR BUSINESS

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause
    personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. Our team has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. If disaster strikes your home or business during the winter months, know that SERVPRO has your back.

How Vital is Professional Water Removal?

12/22/2021 (Permalink)

Before and After water Damage Before and After Water Damage

Water loss incidents occurring in residential and commercial settings always have the potential to get out of control without the right actions occurring quickly. As much as the average homeowner would like to save their time and money, affording professional restoration services, this is often the most credible solution to the situation. Still, for actions like extraction and water removal, how vital is it to seek out the expertise and advanced equipment of restoration professionals?

Knowing what you need for water removal in your property starts with discovering the answers to three key questions:

How severe is the current damage?
What types of materials have become exposed to standing water?
Can someone else do this faster and more thoroughly to better protect my property?

Knowing the severity of the situation you face can help you to quickly determine whether it is within your skill set to restore. Often water removal tools available to homeowners have limited strength, so widespread saturation can be too much for portable wet-vacs or even submersible pumps. Equipment from a broader inventory, like our SERVPRO professionals can access, can address standing water promptly throughout every affected area of the property.

Secondly, you need to understand where the water damage has spread and what materials have become affected by the standing water. There are specialized tools certified technicians can use that can help to remove water and saturation from carpeting, authentic hardwood flooring, drywall, and even concrete board underneath tile.

Conceding a situation is beyond your resources and skills to help can be a challenge for many homeowners, especially those accustomed to handling problems on their property as it arises. Our SERVPRO professionals can help with a thorough evaluation to walk you through what actions can fully restore your property and get things back to normal quickly.

Gaining an understanding of the emergency in your house can help you to quickly decide if our SERVPRO of Guelph rapid response team can help. No matter the source or the severity, our full-service approach to water loss recovery can make these situations “Like it never even happened.” Give us a call anytime at (519) 837-8787

Fire Damage Happens

12/22/2021 (Permalink)

Fire Damage Guelph Fire Cleanup Professionals

When Fire Damage Happens.

Fire and smoke damage is especially destructive. In many instances, your property will also suffer from water damage from firefighting efforts. SERVPRO® of Guelph specialize in both fire and water damage restoration; it’s the cornerstone of our business. SERVPRO®of Guelph has specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition and make it "Like it never even happened."

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Our main goal is to help your family, property, and/or business as fast and efficiently as possible.

We’re Fire and Water Damage Specialists

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition. Our staff is highly trained in property damage restoration. From initial and ongoing training at the SERVPRO® Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

We’re Faster to Any Size Disaster 

SERVPRO® of Guelph is dedicated to responding immediately to your Guelph, Wellington County or Water County area fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost. In many cleaning and restoration situations, immediate action is needed, SERVPRO® is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO® of Guelph arrives quickly and starts the water extraction process almost immediately

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure.

Need Emergency Services for Fire, Smoke, or Soot Damage? Call SERVPRO® of Guelph 24/7 – (519) 837 8787

When Water Damage Strikes, We Strike Back!

12/22/2021 (Permalink)

SERVPRO Fire & Water Commercial Restoration SERVPRO Guelph is here 24/7, because Water Damage doesn't wait...

After suffering a water loss timely mitigation will prevent further damages from occurring. The longer water is in place the more damage to flooring, walls, trim and contents will occur. SERVPRO of Guelph is always available to mitigate water damage and prevent further damages from occurring allowing you to return to your home or business faster.

SERVPRO of Guelph trained staff will get to work immediately, determining what is affected, and proceed with a mitigation plan to help restore your property to preloss condition. With the latest training, equipment, and technology SERVPRO of Guelph will make it “Like it never even happened."

Whether its your home affected, business, commercial property or multiple story building call SERVPRO of Guelph at (519) 837-8787 for 24 hour service.

Fire Restoration Services

11/5/2021 (Permalink)

Fire Damage Guelph Restoration Professionals

Fire Restoration Services

SERVPRO® of Guelph understands Fire Damage. Smoke, soot, debris, water damage and odours that result can be very invasive and can penetrate various cavities within your home. Our fire damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

The resulting damage from a fire loss is a challenging time for any home or business owner. The priority for most people delaing with a fire loss is saving possessions that have been collected over a lifetime. SERVPRO® of Guelph understands the trauma that follows a fire life. When fire damage takes control of your life, we help you take it back.

SERVPRO® of Guelph provides quality restoration services to the contents within your home or business, mitigate, clean and restore your structure. If required we will pack and move all your contents to be cleaned and processed at our climate controlled, secure facility in Guelph. Restoring your furniture, clothing, artwork, electronics, and all other contents within the home or business. SERVPRO® of Guelph will store your contents in our secured lockers built on site inside of processing area.

Our experts will restore your home and business to preloss condition. Whether it be cleaning, painting, flooring, trim, cabinets, flooring, windows, doors, plumbing, HVAC, electrical and roofs SERVPRO® of Guelph will work hard to ensure the fire damages are completely dealt with and your space has been returned to what is once was.

No disaster is small when it is yours!

Our Experienced Fire Damage Experts are available 24/7/365 by calling SERVPRO® of Guelph at (519) 837-8787

Storm Damage in Guelph

11/5/2021 (Permalink)

Storm Damage tree on house in  Guelph Help protect your home from Storm Damage

Thunderstorms are common throughout Southwestern Ontario. Thankfully practicing safety during these events can help reduce chances of damage to your property.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning.

Storm Safety outside your home:

Inspect you roof regularly for missing or loose shingles.

Clean your gutters at least twice yearly.

Bring in or secure patio furniture, potted plants or anything that could become projectiles in high winds.

Trim trees near your property to reduce dead limbs from falling.

Storm Safety inside your home:

Keep a radio, flashlight and batteries handy.

Have an emergency preparedness kit nearby.

Designate a safe room for your family to take shelter, it should be an interior room without windows.

Use surge protectors on every outlet in case of lightning strikes.

Being prepared can drastically reduce the damage severe weather can bring. If damage to your home or business does occur SERVPRO of Guelph is Here to Help 24/7.  

Water Damage From A Storm in Guelph?

8/16/2021 (Permalink)

TIP OF THE DAY! Fire and Water Restoration Guelph

Water intrusion caused by a window leaking during a rainstorm can happen with older windows, but many times it is not the window leaking that is the source of the water. It may be due to roof damage causing the water to seep in around the window frame. Water damage, if left unmitigated, can become a costly repair as the water can seep into drywall and the framing structures hidden behind the walls. SERVPRO of Guelph wants the residents of our city to know that we have years of experience dealing with water damage and we are Here to Help. ®

Specialized Dehumidification and Drying Equipment

After the water has been extracted and removed from the damaged area, we will begin the drying and dehumidification process. We use specialized equipment and industrial-grade dehumidifiers to help prevent water damage such as swelling and warping of floors, walls and furniture. Using room measurements, temperature and relative humidity readings, we will determine the type of equipment to use and will track the drying process using specialized monitoring equipment.

Call Us Today

When you have a water damage emergency in your home or business, SERVPRO of Guelph wants to help.  Our team is specialty trained to provide the highest level of water damage cleanup and restoration. Call us today at (519) 837-8787. We’ll clean and restore your home or business in Guelph “Like it never even happened.”

Call SERVPRO of Guelph for Fire Restoration and Repair!

8/16/2021 (Permalink)

Fire Damage Guelph Fire Damage? Call Us.. (519) 837-8787

Commercial fire damage repair may not be something you think you will ever need for your business, but the unfortunate reality is some businesses will experience a fire damaging event. Fires can be caused by an electrical shortage from overloading an extension cord to a lightning strike. Especially common are cooking accidents in restaurants. As soon as the flames are extinguished by firefighters, you may begin to worry what steps are required to resume business as usual. The best advice is to be prepared for this possible event and have a plan.

The Damage Caused by a Fire 
When you experience commercial fire damage to your business, you may reflect on the mess left behind in the charred ruins of the property. However, the damage you need to contend with will go far beyond the ashes. To repair the property entirely after experiencing a damaging fire, you will need to seek the help of a professional team like SERVPRO. Water may have to be extracted after the firefighters' efforts. The smoke damage may cause more of a problem that the burnt materials from the fire. While a fire may be contained in one area of the building, smoke can fill most or all of the areas, and it can cause significant damage and odours. Our trained Fire & Smoke Damage Restoration Technicians (FSRT) can resolve these issues. When smoke and water damage are dealt with appropriately, the structure will not show any aftereffects. "Like it never even happened."

A fire loss within your enterprise, whether a retail store, rental apartment building, professional office, or a warehouse, costs you customer goodwill and loss of profitability when business cannot be conducted. We can generate a corporate program called the Contents Claim Inventory Service (CCIS.) This report will categorize all affected materials, furniture and equipment, stock, electronics, and documents. We suggest what is salvageable, non-salvageable, or questionable. The final decision rests with you and your insurance company as to how we proceed. SERVPRO is a preferred commercial fire damage restoration company to more than 300 insurance companies, federal and municipal entities, and property management companies. We willingly coordinate efforts with your insurance adjuster to efficiently and economically restore your business in the best manner possible.

When to Make the Call 
After you have dealt with fire damage, you may ask yourself when do you need to make the call to a professional for assistance. The time to contact SERVPRO of Guelph as soon as the fire is out. Our business is to get you back in business! Rely on us, 24/7 for an immediate response, by calling 

(519)837-8787

Let SERVPRO Get Your Business Running Again!

8/16/2021 (Permalink)

Commercial Fire Damage Restoration Guelph Large Loss Fire Damage Guelph

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, regular operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Guelph

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property

Got Mould?

8/16/2021 (Permalink)

Mould Damage and Remediation Mould Damage and Remediation

Around this time of year, high heat and heavy rain can make it unbearable to be outside; but it can also cause problems indoors. The combination of heat and moisture, along with poor circulation or ventilation can create an environment perfect for mould to grow. Mould is present almost everywhere indoors and outdoors, but when it has a water source (like moisture from water damage or from excessive humidity) it can grow and get out of hand. When mould has water available and grows, it becomes more visible, can spread to other areas in your home or business, and can produce health effects. Some signs that mould could be growing in your home include: visible mould, musty odors, and a higher humidity.  

If you notice any of these signs, give us a call at (519)837-8787 and SERVPRO of Guelph will make "Like it never even happened."

Storm Damage? We're Here 24/7

8/16/2021 (Permalink)

SERVPRO Fire & Water Commercial Restoration SERVPRO Disaster Recovery Team, Ready for Whatever Happens!

Restoring storm and flood-damaged properties is the cornerstone of our business. Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition. We’re dedicated to responding immediately, which helps to minimize secondary damage.

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

SERVPRO of Guelph knows in many cleaning and restoration situations, immediate action is needed. An immediate response helps to minimize damage, cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. We arrive quickly and start the water extraction process almost immediately.

If your home or business has been affected by storm damage, call us now (519) 837 - 8787

We Are IICRC Certified

8/16/2021 (Permalink)

IICRC Certified SERVPRO Guelph is IICRC Certified

SERVPRO of Guelph is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. What does this all mean!? Read for more information below and why it is important for our company to be an IICRC firm…

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration. 


    The IICRC Develops the Standards for The Restoration Industry 

    The IICRC has been the driving force in establishing the main industry standards and references guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufactures, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

    Every five years, the standards are reviewed and updated. The water damage restoration filed changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.


    What you need to know about SERVPRO of Guelph…

    SERVPRO of Guelph specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. "Like it never even happened."

Our Professionals Will Return Your Home to Pre-Damage Condition

8/16/2021 (Permalink)

Count on the professionals, Call SERVPRO of Guelph Count on the Professionals, Call us at... (519) 837-8787

Effective water removal methods are key to restoring items after a water event. Professional services are required when you need the job to be done in the right way. It ensures your home and property is left both clean and dry. This article addresses some of the concerns that property owners in Guelph experience when such incidents happen.

The equipment that our SERVPRO technicians use when performing water removal procedures makes the difference. Water removal is the first step we perform when we start performing restoration procedures. We have to look at the depth of the standing water and whether the site is accessible or not. We use portable water extractors when removing water from an area that does not have enough space to place massive water extraction tools such as truck-mounted water extractors.

When water remains in place for some time, some parts of the structure such as walls and their insulation are likely to be affected. We can use moisture meters to determine the content of moisture in the waters. Normally, we have non-penetrating and penetrating moisture meters. Our SERVPRO technicians have the skills of determining the right tools to use. If the structure is adversely affected, we may go ahead and remove the baseboards. After removing them, venting the walls cavities is possible as part of the restoration process.

It is the work of SERVPRO technicians to inspect the insulation of your property. The insulation power lessens, and some can be matted after the water event - which occurs in most porous insulation. Though it is possible to restore fiberglass insulation, it is not always the case. We check whether the level of the water is above the sill plate before making appropriate restoration measures. Our experts have done this before, and we know the challenges we need to overcome when doing this work.

SERVPRO of Guelph is ready to help you perform proper water removal in your home. Our skilled technicians are highly trained, and we use the state of art equipment to do the work. Call us today at (519) 837-8787 for quality services.

Emergency Safety for Flooding

8/16/2021 (Permalink)

Summer Storms in Southwestern Ontario Summer Storms in Southwestern Ontario

Guelph, Kitchener, Waterloo, Cambridge, Fergus, Elora, Rockwood and our surrounding communities do experience summer storms from time to time.

Here are some tips to help keep you safe.

  • Do not attempt to cross flowing water.
  • During threatening weather listen for radio and/or TV, for warning bulletins.
  • Never try to walk, swim, drive, or play in flood water.  You may not be able to see how fast the water is moving, or see holes or submerged debris
  • Beware that flash flooding can occur.  If there is any possibility of a flash flood, move immediately to higher ground.
  • Stay away from streams, rivers, drainage channels, and other areas known to flood suddenly.
  • Do not drive into flooded areas and do not drive around a barricade.

Be safe, and listen to local and provincial instructions to help you weather the storm.

If your home or business suffers water damage during these events, SERVPRO of Guelph is available 24/7 and Here to Help.

Is Your Sewer Drain Blocked?

5/28/2021 (Permalink)

Backed up sewers can cause thousands of dollars in damage to floors, electrical systems, walls, etc. Learn about the most common causes of sewer backups, and what you as a commercial property owner can do urge your residents or your co-workers of steps to take to ensure there are no sewer line. Be aware of these four things that may be an indicator you have a sewer problem.

Odors:

Be aware of any odor around drains. If after clearing a clog you smell sewer gas, you may want to call a plumber for an inspection, as strong sewer smells can be an indicator of issues further in the line. 

Clogged Drains :

A blocked sewer will not only cause unpleasant odors to occur in your building, but the blocked pipe can also cause frequent clogging of your drains and toilets. This problem may also cause sewer backups into your facility. 

Indentations in Landscaping:

Also, while you may not have any clogging issues, it is still possible that your sewer lines have failed. Pipe breaks may cause indentations in your landscaping, like divots in the lawn. If the break is severe enough, it is possible that sewage is leaking into the grounds of your property. Eventually, this can also lead to a sewage backup in your building. 

Deformations in Landscaping:

In addition to indentations in the lawn, you may notice perpetual puddling in certain areas. You may also see that areas of your parking lot have sunken or cracked along with sidewalks. Depending on how close the break is to your building, you may even notice cracks in the foundation. These issues often require the expertise of a disaster restoration specialist to resolve, which depending on your insurance policy may be covered. Be proactive! Here are two things to do on a day to day basis to ensure there are no sewer problems for you and your commercial property. 

  • Properly dispose of grease.

Cooking oil should never go into the drain. You should let the grease cool off and then dispose of in the garbage can.

  • Properly dispose of paper products.

Paper towels, feminine hygiene products, cloth diapers, and hygienic wipes, etc. do not deteriorate quickly and can become a major problem.

Fire Pit Safety Tips!

5/18/2021 (Permalink)

Summer Fire Safety Fire Pit Tips and Tricks from SERVPRO of Guelph

This time of year is one of the best because it is time to break out the fire pits. We know it's great to be around the backyard during the warmer months. Burgers on the grill, drinks in hand, and some background music is a sure way to have everyone in a good mood. Here is some quick and simple fire pit safety tips to keep the fire bright and the mood light:

  1. Clear all flammable materials away from your fire pit. Make sure it’s kept 10 feet away from the home or building. 
  2. Pile dirt or rocks to keep the fire on the ground from escaping 
  3. Before lighting your fire, check the wind direction. If it’s too windy, do not light your fire pit as the wind can cause the flames to travel.
  4. Contrary to popular belief, lighting fluid is not safe for lighting a fire pit. Use a commercial fire starter kick with kindling on top. 
  5. Once the fire pit is lit, never leave it unattended and never leave children or pets near the fire pit without adult supervision.
  6. Avoid  softwoods like pine or cedar to prevent flying sparks and flame “pops”, 
  7. Only put enough fuel to keep the fire burning gently to prevent flare-ups and uncontrollable flames. 
  8. To extinguish the flames, use water to drown out the fire and stir it with a shovel to make sure it’s fully extinguished. Use the shovel to extinguish any escaped flames as well
  9. Dispose of the ashes in a metal can use only for fire pit ash storage. Careful, even after a few days the ashes are still hot enough to cause a fire. 
  10. Accidents happen, even with the correct preventative measures taken. Having a fire extinguisher nearby can greatly reduce the risk of the fire getting out of control. 

HERE TO HELP!

4/5/2021 (Permalink)

Biohazard Contaminant Remediation image Your Partner in Disaster Restoration

SERVPRO® of Guelph offers cleaning services including the removal of biohazard contaminates. Our staff have undergone many training courses in order to provide the most knowledgeable and precise remediation possible. Our specialized training and professional products will be used hand in hand to get your property back to business. 

We recognize that times of loss can be hard and that's why our goal at SERVPRO® of Guelph is to have your home and business back to normal as fast as possible.  We are Here to Help® 24/7, to respond quickly and effectively to help minimize business interruption to your home or  company, making it "Like it never even happened."

Call us today at (519) 837-8787 to answer any questions you may have! 

Know what to do and who to call before you need us...

3/30/2021 (Permalink)

SERVPRO Ready Program Be Ready for Whatever Happens!

When you are running a business, you have a thousand decisions to make every day. We want to help make your life easier by helping you have a plan in place for property damage before you need it. SERVPRO offers a FREE Emergency Ready Profile App that you can download in the iTunes store today to help you be ready for any type of disaster. 

It's important to have a plan in place for your business before an emergency happens and that everyone in your company and team knows what to do when disaster strikes. When water is pouring through the ceiling on to your computers or into your showroom you don't have time to call around for references or check reviews online before calling a mitigation company. We are ready 24/7, 365 to help you make it "Like it never even happened." 

We Are Cleaning Experts

3/24/2021 (Permalink)

SERVPRO of Guelph is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business according to the guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial services provide.

The Public Health Agency of Canada (PHAC) encourages cleaning of high-touch surfaces in all public spaces. Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets etc. Other spaces likely to fall under the PHAC's guidance for commercials spaces include:

  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Manufacturing Facilities
  • Municipal Offices
  • Healthcare Facilities

Specialized Products

The Government of Canada recommends usage of a labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus. Multiple products available to SERVPRO carry this approved emerging pathogens claim. While there is currently no product tested against this particular strain or the coronavirus, we are following all guidelines as provided by the Federal Government and Provincial/Local Authorities.

If your business needs a deep cleaning services or for more information call the experts at SERVPRO of Guelph 519-837-8787  

HERE TO HELP

3/11/2021 (Permalink)

SERVPRO of Guelph, HERE TO HELP SERVPRO of Guelph, HERE TO HELP

Within Guelph & Wellington county, there are many families who are unable to afford the luxury of gifts and special treats during the holiday season. In fact, this time of year can add extra stress for a family who is already struggling to make ends meet.

SERVPRO® of Guelph is extremely honoured to participate in the Adopt-A-Family Program. Giving back to families in need during the holiday season will help lift their spirits, provide gifts for children that are unique and special to them, as well assist families in having a wonderful holiday dinner.

Children’s foundation of Guelph & Wellington Adopt-A-Family program along with the support of donors in 2018 had assisted 1,175 families and independent youth and provided 2,527 children and youth with personalized gifts based on their needs and wishes.

We have been busy shopping and are very excited to know other families in our community will have a brighter holiday season because of community support and such a great program.

Thank you, Children’s Foundation and all the donors.

When Floods Hit, SERVPRO of Guelph is Ready!

12/18/2020 (Permalink)

Ready For Whatever Happens - image of flooded street Ready For Whatever Happens

Severe weather refers to any meteorological phenomena with the potential to cause damage. These could include Wind, Hail, Water, Wildfires, Thunderstorms, Downbursts, Tornadoes, Ice Storms etc.

When the flood water recede, and you are in the middle of a disaster with multiple communities damaged it can be difficult to make the right decisions. Your thoughts are usually filled with, now what? How am I going to deal with this? Who can I call for help?

Call SERVPRO of Guelph! We are centrally located and service Guelph, Cambridge, Kitchener, Waterloo and all surrounding communities. Our storm teams are always available and ready to assist.

If your community has been affected by storm damage, know the SERVPRO of Guelph will be there to help.

Call (519) 837-8787 24/7   

When Water Damage Strikes, We Strike Back!

12/18/2020 (Permalink)

SERVPRO of Guelph SERVPRO of Guelph is here 24/7, Water Damage doesn't wait

After suffering a water loss timely mitigation will prevent further damages from occurring. The longer water is in place the more damage to flooring, walls, trim and contents will occur. SERVPRO of Guelph is always available to mitigate water damage and prevent further damages from occurring allowing you to return to your home or business faster.

SERVPRO of Guelph trained staff will get to work immediately, determining what is affected, and proceed with a mitigation plan to help restore your property to preloss condition. With the latest training, equipment, and technology SERVPRO of Guelph will make it “Like it never even happened."

Whether its your home affected, business, commercial property or multiple story building call SERVPRO of Guelph at (519) 837-8787 for 24 hour service.

Has Your Commercial Property Suffered A Loss?

12/15/2020 (Permalink)

1-800 SERVPRO - image of big SERVPRO tent outside We will restore your property to preloss condition!

At SERVPRO® of Guelph we know that time is money, and when you suffer a loss at your commercial property, it is important to move as quickly as possible to minimize the disruption to your business and loss of revenue. Commercial cleaning and restoration present unique challenges, and our crews have the know-how and the expertise to tackle those challenges with unique solutions. No job is the same, and we understand that, which means that your job will be handled with the utmost care and consideration. We strive to return your commercial property back to normal and make it “Like it never even happened."

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

We know your commercial building will require a professional restoration company. SERVPRO® of Guelph has the most resources, experience and trained personnel to restore commercial properties in Guelph, Cambridge, Kitchener, Waterloo and surrounding communities. Know that SERVPRO® of Guelph will respond 24/7/365 to mitigate the property and restore it as quickly as possible so you can get back to business. Call (519) 837 8787

Holiday Fire Safety

12/14/2020 (Permalink)

Stay Safe this Holiday Season! Stay Safe This Holiday Season!

It’s that time of year where we are all full of Christmas cheer! Even though the holidays are a bit different this year, safety is still a must. Christmas decorations are what help make the season bright, but they also present fire risks that can turn into a holiday disaster.

Here are holiday fire facts by the National Fire Prevention Association:

  • Electrical distribution or lighting equipment was involved in almost half of home Christmas tree fires.
  • More than two of every five (42%) home Christmas tree fires started in the living room. Five percent were chimney or flue fires. One-fifth (21%) of the decoration fires started in the kitchen. Sixteen percent started in the living room, family room or den.
  • Half (51%) of December home decoration fires were started by candles, compared to one-third (32%) in January to November.
  • Electrical distribution or lighting equipment was involved in almost half (45%) of home Christmas tree fires.
  • More than one-fifth (22%) of the Christmas tree fires, some type of heat source, such as a candle or equipment, was too close to the tree.

SERVPRO Holiday Safety Tips:

  • Check wiring on lights for breaks and wear. Replace worn strings and don’t exceed manufacturer guidelines for connecting multiple strands of lights. Don’t leave tree lights plugged in when you are away from home or when you go to bed.
  • Keep live trees well-watered to reduce the chance of a fire.
  • Use flameless candles. If you do use traditional candles, burn them in sturdy candleholders, well away from drapes and other flammable materials, and never leave them unattended or allow them to burn down to less than one inch in length.
  • Keep all decorations away from heat sources like radiators, portable heaters, fireplaces, etc.

It only takes a moment’s distraction or carelessness to turn a holiday celebration into a catastrophe. We hope these tips will be a reminder to families everywhere to make fire prevention a priority in their holiday preparations, so they can spend the season enjoying family and friends, not dealing with the aftermath of a fire.

Winter Water Damage

12/14/2020 (Permalink)

Help Protect Yourself This Winter Help Protect Yourself This Winter

Canadian winters are known to be extremely cold with large amounts of snow and ice expected. Having below freezing temperatures, Snow, and ice, your home or business could be in jeopardy for water damage. It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage.

FROZEN PIPES

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your
property if not addressed quickly.

ICE DAMS

Ice dams can be a major problem during the winter season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas.

PREPARE YOUR HOME

  • If you own a home which is unoccupied during a cold period, ensure you have ample heating fuel and that the indoor thermostat, in all areas of the home, is minimally kept at 55 degrees and ensure that you have a trusted person check the home periodically during your absence.
  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off .”
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

PREPARE YOUR BUSINESS

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause
    personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. Our team has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather. If disaster strikes your home or business during the winter months, know that SERVPRO has your back.

You Got Flooded? Call SERVPRO of Guelph

12/3/2020 (Permalink)

Here at SERVPRO® of Guelph, we are water damage restoration specialists and are ready to restore your home back to pre-water damage condition. We are available 24/7 so that when a disaster strikes, we have your back. We quickly extract the water and then dry your property using state-of-the-art equipment. SERVPRO® of Guelph uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

What you can do until help arrives

After any water damage situation, your primary focus should be safety first:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging

Every water damage situation is different. Call SERVPRO® of Guelph at (519) 837-8787 and have our experience working for you.

We Repair Storm Damage!

12/3/2020 (Permalink)

Here in Your Community, Here to Help! Image of thunderstorm. Here in Your Community, Here to Help!

Winter storms are a common occurrence and can happen with little or no advanced warning leaving divistating damage to homes and business' behind. Snow and ice buildup on the roof or other building structure can cause water intrusion damage to your home or commercial property. We are ready to respond to your storm damage call and will begin the cleanup and restoration process immediately. We have the specialized training and state-of-the-art equipment needed to restore your business or home back to pre-storm condition. Here are some of the storm and related services we offer:

  • Storm & Flood Services
  • Water & Storm Damage Tips
  • Disaster Recovery Team
  • Water Restoration Process
  • Caring For Your Belongings
  • Mold Remediation
  • Sewage Cleanup
  • Carpet Cleaning
  • Odor Removal
  • Building Services
  • Commercial Storm Damage 

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night

We hope you never experience winter storm damage but if you do, we want to help. We know that every minute counts when it comes to preventing storm damage repairs from becoming costly. Our team of highly trained professionals is determined to provide fast and effective service to you in order to make your home or business back to normal again! Call us today at (519)837-8787 . We’ll take care of your commercial damage in Guelph and the surrounding area “Like it never even happened.”

We Are the Fire, Smoke and Soot Experts!

12/1/2020 (Permalink)

Very invasive, smoke and soot are able to penetrate various areas within your home causing hidden damage and odor.  Using our smoke damage, we will inspect and assess the extent of the damage to develop a plan of action.  

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around pipes, seeping through the holes used by the pipes to travel from floor to floor.
  • The type of smoke may greatly affect the restoration process.  Did you know that there are different types of smoke?

Different Types of Smoke

There are two different types of smoke–wet and dry.  Which means, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Guelph will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is unique, each one requires a tailored solution.  Rest assured, not only do we have the equipment, specific knowledge and know-how to restore your fire and smoke damage, our technicians are empathetic, respectful and will treat your space with care.

Do you need Help Dealing with Fire, Smoke or Soot Damage?

Call SERVPRO of Guelph Today –

(519) 837-8787

Flooding in Your Home? Here are Some Quick Tips to Ensure Your Safety!

12/1/2020 (Permalink)

Standing water from floods and even smaller puddles in your Guelph area home can become a source of disease and possible electrocution.  All kinds of things can be found in standing water such as animal waste, rotted plants, downed power lines, household waste, sewage and even wild animals.  If the water damage is inside your home, immediately turn off the electricity to your home and watch for any sources that might be contributing to accumulating debris, especially in bathrooms and kitchens.

To help reduce your risk to certain hazards associated with floods, SERVPRO of Guelph suggests:

  • Don’t drive in flooded areas.
  • Stay out of floodwater to prevent yourself from getting sick.
  • If you come into contact with floodwater, wash the area with soap and water as soon as you can.
  • Use alcohol-based wipes or sanitizer.
  • Wash clothes in hot water and detergent.
  • If you must enter floodwater, try to protect yourself by wearing rubber boots and gloves.
  • Be wary of sharp objects in floodwater.  
  • If you are wounded, see a medical professional to determine whether or not you might need a tetanus booster.
  • Do not eat or drink anything contaminated by floodwater.
  • Do not let children play in floodwater.

If you find yourself dealing with any type of water damage, contact SERVPRO of Guelph right away at (519) 837-8787.  We will be there and make your disaster “Like it never even happened.”

SERVPRO Emergency Ready Plan

11/18/2020 (Permalink)

Download the SERVPRO Ready Plan App Today SERVPRO of Guelph is ready and here to help make any disaster "Like it never even happened."

Have you heard that SERVPRO offers a FREE Emergency Ready Plan App?!

You can download it from the iTunes store today!!  This SERVPRO Ready Plan “allows for the creation of an emergency ready profile containing critical property information to help speed up response time after fire or water damage.”  

We are sure that whether you are running a business or a household you have a million different decisions to make daily.  This SERVPRO Ready Plan App will help make your life a bit easier by walking you through creating a plan of action if you ever were to have an emergency disaster situation on your business or personal property.   

It's crucial to be prepared and have a plan for your business or home *before* an emergency occurs so that everyone knows what to do if a disaster were to happen.  When water is pouring through the ceiling into your workspace you don't have time to check references or read online reviews of a particular restoration company which is why we strongly encourage you to download this app.  

Is Your Home Storm Ready?

11/18/2020 (Permalink)

Winter is coming and We Want You to be Ready! - Image or orange text saying "Storm Damage" over snow Winter is coming and We Want You to be Ready!

No matter what season, it’s smart to consider storm-proofing your home. High Winds and rain can cause a lot of damage to your home or business, Here are some useful tips to help ensure that you are prepared from SERVPRO of Guelph:

  • Protect your property
    • Are your trees and shrubs (especially close to your home) trimmed?
    • Are your gutters clear of debris?
    • Test that your sump pump is working properly.
  • Be sure to report dangerous conditions surrounding your home
    • Contact your local utility company to report any and all downed power lines, trees, or any flooding or ponding near by 
  • Have an emergency kit readily available and consider adding to it the following:
    • Non perishable food items and water
    • Flashlights and batteries
    • First Aid Kit
    • Charged portable charger for cell phone use

McFadden's Movement and Woolley's Warriors

8/31/2020 (Permalink)

Barret and Keith by SERVPRO trailer SERVPRO Guelph is honored to support great organizations

This past hockey season, SERVPRO of Guelph’s, Barret Kirwin was able to put up 59 points, 30 goals and 29 assists, with the Owen Sound Attack. SERVPRO of Guelph has donated $10 per point to two charities that Barret is involved with. We are honoured to partner with Barret and donate $590.00 to each charity on his behalf. Woolley’s Warriors and McFaddens Movement are both incredible, non-profit organizations who have each been founded by Barret’s teammates. Woolley’s Warriors was launched in August 2019 in hopes of conquering diabetes with support and awareness for young athletes living with Type 1. Mark Woolley, a defence man for the Owen Sound Attack, was inspired by his own experience of living with Type 1 and created Woolley’s Warriors in efforts to raise money to send other children like himself to Diabetes Canada D-camps.  McFaddens Movement, created by Garret McFadden in September 2016, is a non-profit organization in support of mental health awareness that strives to change, develop and support mental health among athletes. Garret was the former captain of the Guelph Storm and played from 2013-2018.  SERVPRO of Guelph would like to thank everyone involved and can’t wait to see what Barret can do next season!

Got Mold?

8/12/2020 (Permalink)

TIP: to help prevent mold growth indoors, keep your humidity below 45 percent! TIP: to help prevent mold growth indoors, keep your humidity below 45 percent!

Around this time of year, high heat and heavy rain can make it unbearable to be outside; but it can also cause problems indoors. The combination of heat and moisture, along with poor circulation or ventilation can create an environment perfect for mold to grow. Mold is present almost everywhere indoors and outdoors, but when it has a water source (like moisture from water damage or from excessive humidity) it can grow and get out of hand. When mold has water available and grows, it becomes more visible, can spread to other areas in your home or business, and can produce allergens and irritants. Some signs that mold could be growing in your home include: visible mold, musty odors, and a higher humidity.  

If you notice any of these signs, give us a call at (519)837-8787 and SERVPRO of Guelph will make "Like it never even happened."

SERVPRO of Guelph is Here to Help

8/12/2020 (Permalink)

In your city, HERE TO HELP SERVPRO of Guelph is Here to Help

SERVPRO® of Guelph provides essential services and we want to help other essential services keep their employees and customers safe.

We provide remediation of fire, storm, and water damage, as well as mitigation of biohazards such as mold, and viruses like COVID-19.

Call us at (519)837-8787 or reach us online for a thorough cleaning and disinfection. SERVPRO of Guelph has the training, equipment, and the hospital-grade products that meet standards set by Canadian Public Health.

SERVPRO of Guelph recommends to:

  • Learn who is at higher risk for getting a severe form of COVID-19
  • Wear a face covering and obey rules set by your local region
  • Wash your hands with soap and water for a minimum of 20 seconds and use hand sanitizer when soap and water is not available 

Remember that we are Here to Help®

Here to Help Your Business Get Back To Business

8/12/2020 (Permalink)

In your city, HERE TO HELP Helping Your Business, Helping Our Community

This global pandemic crisis caused by COVID-19 has taken away many of the social activities that we as Canadians enjoy, but it will not last forever. When businesses reopen, people will be ready to socialize, dine, and enjoy all the activities that they used to. SERVPRO® of Guelph wants to help businesses get back to business. We have years of experience cleaning biological contaminants and viruses similar to COVID-19 and we use Public Health approved hospital-grade cleaning products.

Cleaning and Disinfecting Your Facility

We follow the Canadian Public Health Association recommendations and adhere to their strict protocols for cleaning and disinfecting both porous and nonporous surfaces. They recommend the routine cleaning of all high-touch surfaces including:

  • Tables
  • Phones
  • Remotes
  • Handles
  • Doorknobs
  • Light switches
  • Countertops
  • Desks
  • Keyboards
  • Bathroom fixtures
  • Common areas

SERVPRO Technicians are Uniquely Prepared

Our highly trained professionals are required to undergo rigorous initial and ongoing specialty cleaning training and we are uniquely positioned to respond to any biological cleaning need. When you are ready to get back to business, SERVPRO® of Guelph wants to help.  Our team is specialty trained to provide the highest level of commercial cleaning and restoration services. Call us today at 9519) 837-8787. We’ll clean and restore your business in Guelph “Like it never even happened.”

Fire Damage Can Happen.

8/5/2020 (Permalink)

burnt furniture and walls from a fire Fire Damage to a bedroom in Guelph

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odour. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Guelph will determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odour. 

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odour, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call SERVPRO of Guelph (519) 837-8787

Thunderstorms can bring severe weather.

8/5/2020 (Permalink)

picture of a home with a tree limb on its roof Be prepared for Severe Weather.

Thunderstorms are common throughout Southwestern Ontario. Thankfully practicing safety during these events can help reduce chances of damage to your property.

Severe thunderstorms can produce high winds, heavy rains, hail and lightning.

Storm Safety outside your home:

Inspect you roof regularly for missing or loose shingles.

Clean your gutters at least twice yearly.

Bring in or secure patio furniture, potted plants or anything that could become projectiles in high winds.

Trim trees near your property to reduce dead limbs from falling.

Storm Safety inside your home:

Keep a radio, flashlight and batteries handy.

Have an emergency preparedness kit nearby.

Designate a safe room for your family to take shelter, it should be an interior room without windows.

Use surge protectors on every outlet in case of lightning strikes.

Being prepared can drastically reduce the damage severe weather can bring. If damage to your home or business does occur SERVPRO of Guelph is Here to Help 24/7.  

Certified: SERVPRO Cleaned

8/4/2020 (Permalink)

picture of our table top Certified: SERVPRO Cleaned logo Our Cleaning program gives your business a way forward.

Getting back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why we will work with you to create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch points, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call SERVPRO of Guelph today (519) 837-8787

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Emergency Safety for Flooding

8/4/2020 (Permalink)

green background with SERVPRO Storm Alert logo Summer Storms in Southwestern Ontario.

Guelph, Kitchener, Waterloo, Cambridge, Fergus, Elora, Rockwood and our surrounding communities do experience summer storms from time to time.

Here are some tips to help keep you safe.

  • Do not attempt to cross flowing water.
  • During threatening weather listen for radio and/or TV, for warning bulletins.
  • Never try to walk, swim, drive, or play in flood water.  You may not be able to see how fast the water is moving, or see holes or submerged debris
  • Beware that flash flooding can occur.  If there is any possibility of a flash flood, move immediately to higher ground.
  • Stay away from streams, rivers, drainage channels, and other areas known to flood suddenly.
  • Do not drive into flooded areas and do not drive around a barricade.

Be safe, and listen to local and provincial instructions to help you weather the storm.

If your home or business suffers water damage during these events, SERVPRO of Guelph is available 24/7 and Here to Help.

THANK YOU!

5/9/2020 (Permalink)

pictures of thank you signs in our community THANK YOU FRONTLINERS!

SERVPRO of Guelph has installed over 100 signs in our community to say Thank You to our Frontliners. We appreciate everyone on the front lines who is helping with this pandemic. We hope when you see the signs, you know how just how thankful we are for all your efforts.

From our team to yours, THANK YOU!

We Stand with Nova Scotia

4/22/2020 (Permalink)

Map of Nova Scotia with a green heart in it We Stand with Nova Scotia

Our thoughts, prayers and condolences are with the families, friends and colleagues of those who lost their lives in such a senseless act of violence.

We stand with Nova Scotians during this most difficult time.

Thank You

4/7/2020 (Permalink)

Every crisis has its heroes, every disaster displays acts of selflessness and sacrifice. Thank You to the medical professionals and first responders working to keep us safe! To everyone working on the frontlines to fight the Coronavirus, Thank You and Be Safe!

From our Team to Yours, Thank you!

Have a Happy and Safe Holiday Season

12/19/2019 (Permalink)

Our Team at SERVPRO® of Guelph would like to offer our warmest thoughts and best wishes for a wonderful Holiday Season and a new year of Health, Happiness and Prosperity.

As we enter the Holiday's we would like to share some safety tips for the season.

Christmas trees

  • If buying a real Christmas tree, make sure it’s fresh—a freshly cut tree is less of a fire hazard.
  • You can test for freshness by tapping the butt of the tree on the ground; if fresh, very few needles should fall off.
  • Place the tree in a stand that will hold two to three litres of water and top it up daily.
  • Do not set your tree up near a heat source such as a radiator, television, fireplace, heating duct or sunny window. Do not block doors or windows.
  • Remove the tree within 10 to 14 days. After that amount of time in a heated building, even the freshest tree can start to dry out. Watch for needles to start falling off—then it is time to discard the tree.

Tree lights and decorations

  • Use lights that are Canadian Standards Association (CSA) approved.
  • Check for and discard frayed, broken and exposed wires.
  • Replace any damaged or burnt-out lights with energy efficient light bulbs.
  • Use the proper lights for the environment. Indoor light strings/sets should not be used outdoors because they lack weatherproof connections. Some outdoor light strings/sets burn too hot indoors.
  • Use caution with decorations—use flame-retardant, non-combustible, non-conductive decorations.
  • Never use lighted candles on the tree.
  • Remember turn off all tree or display lights before leaving the house or going to bed.

Candles

  • Place candles away from anything that could catch fire.
  • Never leave burning candles unattended.
  • Burn candles only when a responsible adult is overseeing the flame.
  • Put candles in sturdy holders on a stable surface, well away from drafts, curtains, children and pets.
  • Snuff them out before leaving the room or going to sleep.

Fireplace

  • Never burn gift wrappings, boxes, cartons, or other types of packing in the fireplace. They burn too rapidly and generate too much heat.
  • Don’t hang Christmas stockings from the mantel when the fireplace is in use.
  • Never leave the fire unattended or let it smoulder.
  • Clean the ashes regularly. Place the ashes in a metal container and store outside away from flammable materials.
  • Don’t use Christmas trees for firewood.

Electrical considerations

  • There is often a tendency to overload wall outlets during the holiday season. This is an unsafe practice and should be avoided even for short durations.
  • Inspect all cords before using. Make sure they are Canadian Standards Association (CSA) certified. Look for loose connections or frayed or exposed wire. Discard any defective cords. Read the labels and manufacturer’s instructions to ensure proper use.
  • Insert plugs fully into outlets. Poor contact may cause overheating or shock.
  • To avoid possible overheating, do not coil or bunch an extension cord which is in use and do not run it under carpets or rugs.

Kitchen/cooking

  • When doing your holiday cooking, never leave the kitchen unattended.
  • Prevent a fire from occurring; turn off the stove when you leave the kitchen, even if it is only for a few minutes.
  • Wear tight-fitting or rolled-up sleeves when cooking and keep all combustible materials a safe distance from the stove.
  • Grease and fat fires are a leading cause of home fires in Canada, so be extra careful when doing this kind of cooking. Here’s what to do if grease in a pot or pan catches fire:
    • Smother the flames by covering the pan with a lid
    • Turn off the heat immediately
    • Use baking soda (flour can be explosive) on shallow grease fires
    • Never turn on the overhead fan, as this could spread the fire
    • Never throw water on a grease fire

HERE TO HELP

11/18/2019 (Permalink)

SERVPRO stormy and blaze on a here to help background SERVPRO of Guelph, Here to Help.

Within Guelph & Wellington county, there are many families who are unable to afford the luxury of gifts and special treats during the holiday season. In fact, this time of year can add extra stress for a family who is already struggling to make ends meet.

SERVPRO® of Guelph is extremely honoured to participate in the Adopt-A-Family Program. Giving back to families in need during the holiday season will help lift their spirits, provide gifts for children that are unique and special to them, as well assist families in having a wonderful holiday dinner.

Children’s foundation of Guelph & Wellington Adopt-A-Family program along with the support of donors in 2018 had assisted 1,175 families and independent youth and provided 2,527 children and youth with personalized gifts based on their needs and wishes.

We have been busy shopping and are very excited to know other families in our community will have a brighter holiday season because of community support and such a great program.

Thank you, Children’s Foundation and all the donors.

Continuing Education

10/28/2019 (Permalink)

Thank you to everyone who took time out of there busy schedules to attend the SERVPRO® of Guelph continuing education classes. Our morning ethics class and afternoon restorative drying class had a total our 87 attendees.

Thank you to our staff for making this event such a success, as well Hampton Inn Guelph for hosting us again this year.

From our Team here at SERVPRO® of Guelph we understand by your feedback that the event was enjoyable as well the information and instructor were informative. 

We hope everyone was able to learn some new information and idea's. We are looking to add more CE classes per year in order to stay current with the demands of our industry.   

See you all at the next one, and once again Thank You.

When Fire Damage Happens

10/8/2019 (Permalink)

picture of flames and the servpro logo When Fire Damage Happens

When Fire Damage Happens.

Fire and smoke damage is especially destructive. In many instances, your property will also suffer from water damage from firefighting efforts. SERVPRO® of Guelph specialize in both fire and water damage restoration; it’s the cornerstone of our business. SERVPRO® of Guelph has specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition and make it "Like it never even happened."

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Our main goal is to help your family, property, and/or business as fast and efficiently as possible.

We’re Fire and Water Damage Specialists

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition. Our staff is highly trained in property damage restoration. From initial and ongoing training at the SERVPRO® Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

We’re Faster to Any Size Disaster 

SERVPRO® of Guelph is dedicated to responding immediately to your Guelph, Wellington County or Water County area fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost. In many cleaning and restoration situations, immediate action is needed, SERVPRO® is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO® of Guelph arrives quickly and starts the water extraction process almost immediately

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure.

Need Emergency Services for Fire, Smoke, or Soot Damage? Call SERVPRO® of Guelph 24/7 – (519) 837 8787

Continuing Education Seminars

8/21/2019 (Permalink)

On Wednesday, October 23, 2019 we will be offering two Continuing Education (C.E.) Classes for insurance professionals and property managers at the Hampton Inn. 725 Imperial Road N, Guelph ON, N1K 1X4.

Ethics: 8:30AM-11:30AM (2.5 management credits)

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, pset, worried, or otherwise disengaged.

Each and every day w are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out wee not so great. As we explore what "Ethics" is, you will be challenged to become involved in hourly group activities. The group activities will help reinforce what has been learned, as well as the ability to better deal with ethical decision-making in our own lives.

Restorative Drying for Water Damage: 12:15PM-2:15PM (1.5 technical credits)

This course has been designed to provide a better understanding of the restorative drying process that takes place after a water damage loss occurs.

Key elements of this class include:

- How Water Damage Impacts the Insurance Industry

- Understanding Water Damage

- Inspection Services

- Emergency Services

- Monitoring the Drying Process

- Psychometrics: The Science of Drying

- Water Restoration Services

There is no cost to attend, but seating is limited. Lunch will be served at 11:30AM. Please RSVP to Doug Winer (519) 767-8123 at dwiner@SERVPROguelph.com

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