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SERVPRO® Here to Help

3/30/2020 (Permalink)

SERVPRO logo sign saying yes were open We're Open

SERVPRO® is committed to assisting our commercial partners with any COVID-19 breakout that may occur within the coming weeks and months. We have been training staff and sub trades with current protocols as well following the recommendation from our Federal and Provincial Governments along with Health Canada and the World Health Organization. 

In this time of uncertainty, SERVPRO® will continue to provide emergency services and work with our customers on repairs according to their comfort levels. SERVPRO® will continue to monitor recommendations set forth and will inform our staff and sub trades on any additional changes in the way we complete business interactions.

As all our businesses adjust and change during this unprecedent times, SERVPRO® understand the worry and stress a disaster can have on our customers during regular times but even more so during this national pandemic. As this pandemic warrants extra precautions of social distancing, we have taken measures in ensuring that our regular services of restoration and repairs do not falter. We are doing all we can to be diligently safe when it comes to connecting with others, through consistent hand washing, facemask-wearing and additional PPE safety equipment that provides further distancing in contact between our workers and your clients.

SERVPRO® will maintain our24/7/365 call service to provide peace of mind for any Fire, Water, Sewage, Wind, Vandalism or any other emergency call.

If you have the need for any service within your own operations as it relates to the COVID-19 breakout, know that SERVPRO® will be there to assist.

SERVPRO® thanks you for your continued support and confidence in us. We look forward to safely serving your clients in their time of need!

SERVPRO® Here to Help


We are Cleaning Experts

3/18/2020 (Permalink)

SERVPRO trucks driving down the highway SERVPRO of Guelph, Here to Help!

SERVPRO of Guelph is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business according to the guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial services provide.

The Public Health Agency of Canada (PHAC) encourages cleaning of high-touch surfaces in all public spaces. Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets etc. Other spaces likely to fall under the PHAC's guidance for commercials spaces include:

  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Manufacturing Facilities
  • Municipal Offices
  • Healthcare Facilities

Specialized Products

The Government of Canada recommends usage of a labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus. Multiple products available to SERVPRO carry this approved emerging pathogens claim. While there is currently no product tested against this particular strain or the coronavirus, we are following all guidelines as provided by the Federal Government and Provincial/Local Authorities.

If your business needs a deep cleaning services or for more information call the experts at SERVPRO of Guelph 519-837-8787  

Have a Happy and Safe Holiday Season

12/19/2019 (Permalink)

Our Team at SERVPRO® of Guelph would like to offer our warmest thoughts and best wishes for a wonderful Holiday Season and a new year of Health, Happiness and Prosperity.

As we enter the Holiday's we would like to share some safety tips for the season.

Christmas trees

  • If buying a real Christmas tree, make sure it’s fresh—a freshly cut tree is less of a fire hazard.
  • You can test for freshness by tapping the butt of the tree on the ground; if fresh, very few needles should fall off.
  • Place the tree in a stand that will hold two to three litres of water and top it up daily.
  • Do not set your tree up near a heat source such as a radiator, television, fireplace, heating duct or sunny window. Do not block doors or windows.
  • Remove the tree within 10 to 14 days. After that amount of time in a heated building, even the freshest tree can start to dry out. Watch for needles to start falling off—then it is time to discard the tree.

Tree lights and decorations

  • Use lights that are Canadian Standards Association (CSA) approved.
  • Check for and discard frayed, broken and exposed wires.
  • Replace any damaged or burnt-out lights with energy efficient light bulbs.
  • Use the proper lights for the environment. Indoor light strings/sets should not be used outdoors because they lack weatherproof connections. Some outdoor light strings/sets burn too hot indoors.
  • Use caution with decorations—use flame-retardant, non-combustible, non-conductive decorations.
  • Never use lighted candles on the tree.
  • Remember turn off all tree or display lights before leaving the house or going to bed.


  • Place candles away from anything that could catch fire.
  • Never leave burning candles unattended.
  • Burn candles only when a responsible adult is overseeing the flame.
  • Put candles in sturdy holders on a stable surface, well away from drafts, curtains, children and pets.
  • Snuff them out before leaving the room or going to sleep.


  • Never burn gift wrappings, boxes, cartons, or other types of packing in the fireplace. They burn too rapidly and generate too much heat.
  • Don’t hang Christmas stockings from the mantel when the fireplace is in use.
  • Never leave the fire unattended or let it smoulder.
  • Clean the ashes regularly. Place the ashes in a metal container and store outside away from flammable materials.
  • Don’t use Christmas trees for firewood.

Electrical considerations

  • There is often a tendency to overload wall outlets during the holiday season. This is an unsafe practice and should be avoided even for short durations.
  • Inspect all cords before using. Make sure they are Canadian Standards Association (CSA) certified. Look for loose connections or frayed or exposed wire. Discard any defective cords. Read the labels and manufacturer’s instructions to ensure proper use.
  • Insert plugs fully into outlets. Poor contact may cause overheating or shock.
  • To avoid possible overheating, do not coil or bunch an extension cord which is in use and do not run it under carpets or rugs.


  • When doing your holiday cooking, never leave the kitchen unattended.
  • Prevent a fire from occurring; turn off the stove when you leave the kitchen, even if it is only for a few minutes.
  • Wear tight-fitting or rolled-up sleeves when cooking and keep all combustible materials a safe distance from the stove.
  • Grease and fat fires are a leading cause of home fires in Canada, so be extra careful when doing this kind of cooking. Here’s what to do if grease in a pot or pan catches fire:
    • Smother the flames by covering the pan with a lid
    • Turn off the heat immediately
    • Use baking soda (flour can be explosive) on shallow grease fires
    • Never turn on the overhead fan, as this could spread the fire
    • Never throw water on a grease fire


11/18/2019 (Permalink)

SERVPRO stormy and blaze on a here to help background SERVPRO of Guelph, Here to Help.

Within Guelph & Wellington county, there are many families who are unable to afford the luxury of gifts and special treats during the holiday season. In fact, this time of year can add extra stress for a family who is already struggling to make ends meet.

SERVPRO® of Guelph is extremely honoured to participate in the Adopt-A-Family Program. Giving back to families in need during the holiday season will help lift their spirits, provide gifts for children that are unique and special to them, as well assist families in having a wonderful holiday dinner.

Children’s foundation of Guelph & Wellington Adopt-A-Family program along with the support of donors in 2018 had assisted 1,175 families and independent youth and provided 2,527 children and youth with personalized gifts based on their needs and wishes.

We have been busy shopping and are very excited to know other families in our community will have a brighter holiday season because of community support and such a great program.

Thank you, Children’s Foundation and all the donors.

Continuing Education

10/28/2019 (Permalink)

Thank you to everyone who took time out of there busy schedules to attend the SERVPRO® of Guelph continuing education classes. Our morning ethics class and afternoon restorative drying class had a total our 87 attendees.

Thank you to our staff for making this event such a success, as well Hampton Inn Guelph for hosting us again this year.

From our Team here at SERVPRO® of Guelph we understand by your feedback that the event was enjoyable as well the information and instructor were informative. 

We hope everyone was able to learn some new information and idea's. We are looking to add more CE classes per year in order to stay current with the demands of our industry.   

See you all at the next one, and once again Thank You.

Fire Restoration Services

10/11/2019 (Permalink)

picture of stairs on fire with lots of flames Fire Restoration Services

Fire Restoration Services

SERVPRO® of Guelph understands Fire Damage. Smoke, soot, debris, water damage and odours that result can be very invasive and can penetrate various cavities within your home. Our fire damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

The resulting damage from a fire loss is a challenging time for any home or business owner. The priority for most people delaing with a fire loss is saving possessions that have been collected over a lifetime. SERVPRO® of Guelph understands the trauma that follows a fire life. When fire damage takes control of your life, we help you take it back.

SERVPRO® of Guelph provides quality restoration services to the contents within your home or business, mitigate, clean and restore your structure. If required we will pack and move all your contents to be cleaned and processed at our climate controlled, secure facility in Guelph. Restoring your furniture, clothing, artwork, electronics, and all other contents within the home or business. SERVPRO® of Guelph will store your contents in our secured lockers built on site inside of processing area.

Our experts will restore your home and business to preloss condition. Whether it be cleaning, painting, flooring, trim, cabinets, flooring, windows, doors, plumbing, HVAC, electrical and roofs SERVPRO® of Guelph will work hard to ensure the fire damages are completely dealt with and your space has been returned to what is once was.

No disaster is small when it is yours!

Our Experienced Fire Damage Experts are available 24/7/365 by calling SERVPRO® of Guelph at (519) 837-8787

When Fire Damage Happens

10/8/2019 (Permalink)

picture of flames and the servpro logo When Fire Damage Happens

When Fire Damage Happens.

Fire and smoke damage is especially destructive. In many instances, your property will also suffer from water damage from firefighting efforts. SERVPRO® of Guelph specialize in both fire and water damage restoration; it’s the cornerstone of our business. SERVPRO® of Guelph has specialized equipment, specific training, and certifications that allow us to restore your home to pre-fire condition and make it "Like it never even happened."

We understand you may be feeling confused, stressed, and more than a little vulnerable. Our technicians will treat your family with empathy and your home with great care. Our main goal is to help your family, property, and/or business as fast and efficiently as possible.

We’re Fire and Water Damage Specialists

There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition. Our staff is highly trained in property damage restoration. From initial and ongoing training at the SERVPRO® Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property.

We’re Faster to Any Size Disaster 

SERVPRO® of Guelph is dedicated to responding immediately to your Guelph, Wellington County or Water County area fire damage emergency. A faster response is the key to help prevent additional damage and reduce the restoration cost. In many cleaning and restoration situations, immediate action is needed, SERVPRO® is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs. Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO® of Guelph arrives quickly and starts the water extraction process almost immediately

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure.

Need Emergency Services for Fire, Smoke, or Soot Damage? Call SERVPRO® of Guelph 24/7 – (519) 837 8787

When the Storm rolls out, SERVPRO of Guelph rolls in!

10/2/2019 (Permalink)

a city skyline with a lightning bolt in the background When the Storm rolls out, SERVPRO of Guelph rolls in!

When you are in the middle of a crisis, it can be difficult to make the right decision. If your home is on fire, the first thing you should do is call 911. If a storm has dropped a power line in front of your office, you would call the power company. These choices are rational, normal choices but whom would you call after the fire is out? Who do you call after the storm ends and you notice the damage is worse than you thought?  The water and fire damage have affected your property, lightning damaged your siding, wind blew off your shingles, or a tree fell and caused damage.

You call SERVPRO® of Guelph! We service Guelph, Cambridge, Kitchener, Waterloo and surrounding communities. Our Team is efficient, experienced, and we are open 24/7. We have a trained team of IICRC certified professionals who can take care of water damage, storm damage, fire and smoke damage, and flood damage. SERVPRO® of Guelph comes when you call, and we show up ready to work.

Our Storms Teams are ready to roll in when the storm rolls out. Call SERVPRO® of Guelph if a storm has caused damage to your home or business 24/7 (519) 837-8787

SERVPRO® of Guelph Commercial Water Restoration Team

10/2/2019 (Permalink)

Apartment building with a tractor trailer in front SERVPRO® of Guelph Commercial Water Restoration Team

SERVPRO® of Guelph commercial water loss teams have mitigated many properties such as schools, large factories, residential complexes, hotels, and hospitals in the Guelph, Cambridge, Kitchener and Waterloo areas and surrounding communities.

Having a trusted restoration contract with the experience, expertise, equipment and resources locally will reduce the deployment time and allow mitigation services to start faster. Especially with larger commercial and institutional properties water damage in structures can happen from countless sources and become a hazardous situation for many affected individuals. Preparing for all these potential outcomes could be impossible but protecting your property and its contents during these emergencies does not have to be. Our SERVPRO® of Guelph commercial water loss teams are the most prepared for water loss incidents, as this is among the most common of callouts that our team must respond to throughout the area.

We are structural drying specialists, able to mitigate your loss quickly and implement the right equipment and tools to correct saturation and water exposure.

With a 24/7 response to water damage emergencies, our SERVPRO® team can help your Guelph, Cambridge, Kitchener and Waterloo area businesses to avoid costly repairs. Though we have a full-service contracting division capable of helping in reconstruction efforts and in other areas where repair could be necessary, it is our focus to restore before replacement when possible. 

Our customers have looked to our expertise and training to help restore their properties after water damage has occurred. These situations can be devastating for our community, so it is vital to work quickly to mitigate the loss and reduce the amount of time your students, customers, patients, residence, and workers are displaced.

SERVPRO® of Guelph is a one-stop shop for water restoration services.

When water damage takes control of your life, we help you take it back.  

SERVPRO® of Guelph is available 24/7/365 by calling (519) 837-8787

Why SERVPRO® of Guelph

10/2/2019 (Permalink)

picture of the SERVPRO vehicles in our parking lot Ready for whatever happens!

Why SERVPRO® of Guelph?

We strive to provide every customer with an unparalleled recovery experience when restoring their home or business in our service area. While we have specialists in every niche of the industry, our primary focus is continuing to be a leading company providing restoration in the Guelph, Cambridge, Kitchener, Waterloo and surrounding communities. Our restoration services include Water Damage, Fire Damage, Wind Damages, Sewage Backup, Storm or Catastrophic events (CAT), Odour Removal, Mould Remediation, Vehicle Impact, Emergency Board Up Services, Content Packing and Move Out and Construction Services.

Our SERVPRO® professionals can help through every phase of its recovery, from the initial damage inspection and mitigation work through reconstruction and cleanup. We are the most reliable commercial and residential restoration company backed by over 1700 locations within the United States and Canada.

No one expects a disaster, but if one happens SERVPRO® of Guelph will respond, with experience in multiple restoration services, ability to assist your tenants, explain the process and work with your insurance provider. Having a company that can coordinate the whole process from start to finish to make your life easier and get you back to your home or business and make it “Like it never even happened.”

 Call SERVPRO® of Guelph (519) 837-8787 we are always here to help!