Recent Posts

What Does IICRC mean for your Commercial Facility?

5/17/2021 (Permalink)

SERVPRO of Guelph is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Guelph

SERVPRO of Guelph specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

  • AMRT - Applied Microbial Remediation Technician
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • CCT - Carpet Cleaning Technician
  • IICRC Certified Firm
  • ASD - Applied Structural Drying Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • WRT - Water Damage Restoration Technician
  • OCT - Odor Control Technician

Surviving an Unexpected Flood...

5/17/2021 (Permalink)

Helpful Tips in case of Flooding - image of storm with text over it saying "Faster to Any Size Disaster" Storm Damage Tips

We live in a world where mother nature has a mind of her own at times, and natural disaster can strike at anytime and can ruin the "normalcy" of the life we once had. The nice furniture, flooring, and decor that once occupied our home, now washed away by water. Whether the flooding that has occurred in your home was because of a pipe bursting, a sewer backup, faulty appliance, a heavy rain or even rising floodwaters, there are important steps you should take in order to keep you and your family safe. 

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

You and your family may not even be thinking about flooding, but rather tornado damage or hurricane damage. But with any severe storm or rain there is always a chance of flooding. Here at SERVPRO® of Guelph we want you to be as prepared and safe as possible, therefore we put together some do and don'ts to put into practice after you have encountered flooding within your home.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.


  1. Do not panic, take a breath and understand that although today feels like the worst day ever. Things WILL get better.
  2. Keep safety always at the forefront of your mind (stop the water source, shut all electricity off, etc.)
  3. Call SERVPRO in order to get things clean, dry and back to beautiful as quickly as possible.


  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment


4/5/2021 (Permalink)

Biohazard Contaminant Remediation image Your Partner in Disaster Restoration

SERVPRO® of Guelph offers cleaning services including the removal of biohazard contaminates. Our staff have undergone many training courses in order to provide the most knowledgeable and precise remediation possible. Our specialized training and professional products will be used hand in hand to get your property back to business. 

We recognize that times of loss can be hard and that's why our goal at SERVPRO® of Guelph is to have your home and business back to normal as fast as possible.  We are Here to Help® 24/7, to respond quickly and effectively to help minimize business interruption to your home or  company, making it "Like it never even happened."

Call us today at (519) 837-8787 to answer any questions you may have! 

SERVPRO: Here To Help

3/31/2021 (Permalink)

SERVPRO Fire & Water Commercial Restoration - "Yes We're Open" sign with SERVPRO logo SERVPRO Fire & Water Commercial Restoration

SERVPRO® is committed to assisting our commercial partners with any COVID-19 breakout that may occur within the coming weeks and months. We have been training staff and sub trades with current protocols as well following the recommendation from our Federal and Provincial Governments along with Health Canada and the World Health Organization. 

In this time of uncertainty, SERVPRO® will continue to provide emergency services and work with our customers on repairs according to their comfort levels. SERVPRO® will continue to monitor recommendations set forth and will inform our staff and sub trades on any additional changes in the way we complete business interactions.

As all our businesses adjust and change during this unprecedent times, SERVPRO® understand the worry and stress a disaster can have on our customers during regular times but even more so during this national pandemic. As this pandemic warrants extra precautions of social distancing, we have taken measures in ensuring that our regular services of restoration and repairs do not falter. We are doing all we can to be diligently safe when it comes to connecting with others, through consistent hand washing, facemask-wearing and additional PPE safety equipment that provides further distancing in contact between our workers and your clients.

SERVPRO® will maintain our24/7/365 call service to provide peace of mind for any Fire, Water, Sewage, Wind, Vandalism or any other emergency call.

If you have the need for any service within your own operations as it relates to the COVID-19 breakout, know that SERVPRO® will be there to assist.

SERVPRO® thanks you for your continued support and confidence in us. We look forward to safely serving your clients in their time of need!

SERVPRO® Here to Help


Know what to do and who to call before you need us...

3/30/2021 (Permalink)

SERVPRO Ready Program Be Ready for Whatever Happens!

When you are running a business, you have a thousand decisions to make every day. We want to help make your life easier by helping you have a plan in place for property damage before you need it. SERVPRO offers a FREE Emergency Ready Profile App that you can download in the iTunes store today to help you be ready for any type of disaster. 

It's important to have a plan in place for your business before an emergency happens and that everyone in your company and team knows what to do when disaster strikes. When water is pouring through the ceiling on to your computers or into your showroom you don't have time to call around for references or check reviews online before calling a mitigation company. We are ready 24/7, 365 to help you make it "Like it never even happened." 

We Are Cleaning Experts

3/24/2021 (Permalink)

SERVPRO of Guelph is Here to Help during this time of need.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business according to the guidelines set forth by the Federal Government. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial services provide.

The Public Health Agency of Canada (PHAC) encourages cleaning of high-touch surfaces in all public spaces. Examples would include counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets etc. Other spaces likely to fall under the PHAC's guidance for commercials spaces include:

  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Manufacturing Facilities
  • Municipal Offices
  • Healthcare Facilities

Specialized Products

The Government of Canada recommends usage of a labeled hospital-grade disinfectants with claims against similar pathogens to the coronavirus. Multiple products available to SERVPRO carry this approved emerging pathogens claim. While there is currently no product tested against this particular strain or the coronavirus, we are following all guidelines as provided by the Federal Government and Provincial/Local Authorities.

If your business needs a deep cleaning services or for more information call the experts at SERVPRO of Guelph 519-837-8787  

SERVPRO of Guelph Commercial Restoration Team

3/11/2021 (Permalink)

SERVPRO of Guelph Commercial Restoration Team SERVPRO of Guelph Commercial Trailer

SERVPRO® of Guelph commercial water loss teams have mitigated many properties such as schools, large factories, residential complexes, hotels, and hospitals in the Guelph, Cambridge, Kitchener and Waterloo areas and surrounding communities.

Having a trusted restoration contract with the experience, expertise, equipment and resources locally will reduce the deployment time and allow mitigation services to start faster. Especially with larger commercial and institutional properties water damage in structures can happen from countless sources and become a hazardous situation for many affected individuals. Preparing for all these potential outcomes could be impossible but protecting your property and its contents during these emergencies does not have to be. Our SERVPRO® of Guelph commercial water loss teams are the most prepared for water loss incidents, as this is among the most common of callouts that our team must respond to throughout the area.

We are structural drying specialists, able to mitigate your loss quickly and implement the right equipment and tools to correct saturation and water exposure.

With a 24/7 response to water damage emergencies, our SERVPRO® team can help your Guelph, Cambridge, Kitchener and Waterloo area businesses to avoid costly repairs. Though we have a full-service contracting division capable of helping in reconstruction efforts and in other areas where repair could be necessary, it is our focus to restore before replacement when possible. 

Our customers have looked to our expertise and training to help restore their properties after water damage has occurred. These situations can be devastating for our community, so it is vital to work quickly to mitigate the loss and reduce the amount of time your students, customers, patients, residence, and workers are displaced.

SERVPRO® of Guelph is a one-stop shop for water restoration services.

When water damage takes control of your life, we help you take it back.  

SERVPRO® of Guelph is available 24/7/365 by calling (519) 837-8787


3/11/2021 (Permalink)


Within Guelph & Wellington county, there are many families who are unable to afford the luxury of gifts and special treats during the holiday season. In fact, this time of year can add extra stress for a family who is already struggling to make ends meet.

SERVPRO® of Guelph is extremely honoured to participate in the Adopt-A-Family Program. Giving back to families in need during the holiday season will help lift their spirits, provide gifts for children that are unique and special to them, as well assist families in having a wonderful holiday dinner.

Children’s foundation of Guelph & Wellington Adopt-A-Family program along with the support of donors in 2018 had assisted 1,175 families and independent youth and provided 2,527 children and youth with personalized gifts based on their needs and wishes.

We have been busy shopping and are very excited to know other families in our community will have a brighter holiday season because of community support and such a great program.

Thank you, Children’s Foundation and all the donors.

When Floods Hit, SERVPRO of Guelph is Ready!

12/18/2020 (Permalink)

Ready For Whatever Happens - image of flooded street Ready For Whatever Happens

Severe weather refers to any meteorological phenomena with the potential to cause damage. These could include Wind, Hail, Water, Wildfires, Thunderstorms, Downbursts, Tornadoes, Ice Storms etc.

When the flood water recede, and you are in the middle of a disaster with multiple communities damaged it can be difficult to make the right decisions. Your thoughts are usually filled with, now what? How am I going to deal with this? Who can I call for help?

Call SERVPRO of Guelph! We are centrally located and service Guelph, Cambridge, Kitchener, Waterloo and all surrounding communities. Our storm teams are always available and ready to assist.

If your community has been affected by storm damage, know the SERVPRO of Guelph will be there to help.

Call (519) 837-8787 24/7   

When the Storm rolls out, SERVPRO of Guelph rolls in!

12/18/2020 (Permalink)

Here To Help - image of stormy sky Here To Help

When you are in the middle of a crisis, it can be difficult to make the right decision. If your home is on fire, the first thing you should do is call 911. If a storm has dropped a power line in front of your office, you would call the power company. These choices are rational, normal choices but whom would you call after the fire is out? Who do you call after the storm ends and you notice the damage is worse than you thought?  The water and fire damage have affected your property, lightning damaged your siding, wind blew off your shingles, or a tree fell and caused damage.

You call SERVPRO® of Guelph! We service Guelph, Cambridge, Kitchener, Waterloo and surrounding communities. Our Team is efficient, experienced, and we are open 24/7. We have a trained team of IICRC certified professionals who can take care of water damage, storm damage, fire and smoke damage, and flood damage. SERVPRO® of Guelph comes when you call, and we show up ready to work.

Our Storms Teams are ready to roll in when the storm rolls out. Call SERVPRO® of Guelph if a storm has caused damage to your home or business 24/7 (519) 837-8787